Working at Bay

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EMPLOYEE STATUS: 100% FTE, Exempt, Full-Year
REPORTS TO: Chief Advancement & Enrollment Officer
WORK SCHEDULE: 8 a.m.- 5 p.m. with the ability to work occasional extended weekday hours, some nights, and some weekends depending on office needs 
START DATE: July 1, 2026; First day on campus July 6, 2026
SALARY RANGE: $85,000 - $115,000 Bay also offers a strong benefits package for long term employees working at least 60% of full-time

Job Description

The Admission and Enrollment Data Manager plays a central role on the enrollment team by ensuring the effective management, analysis, and strategic use of admissions data while also serving as an active member of the admissions team supporting prospective students and families throughout the enrollment process.

This position oversees the admissions database and related systems, ensuring the accuracy, accessibility, and strategic use of information that informs enrollment strategy and decision-making. Working closely with the Chief Advancement and Enrollment Officer and the admissions team, the Admission and Enrollment Data Manager develops and maintains systems that track the full admissions funnel, from inquiry through enrollment and retention, and produces clear analyses that guide recruitment, yield, and enrollment planning.

In addition to data and systems leadership, this role contributes to the admissions program by engaging with prospective families, supporting admissions events, and helping ensure a welcoming and well-organized admissions experience for students and caregivers. Success in this role requires a combination of data analysis, operational organization, interpersonal skill, and cross-functional collaboration, along with a strong commitment to the school’s mission and values.

The Bay School does not participate in the USCIS E-Verify program, and we do not sponsor work visas.  

Major Responsibilities

Admissions Data Systems and CRM Management 

• Manages and maintains the admissions and enrollment database (e.g., Veracross, Ravenna, or similar CRM platforms);
• Ensures the accuracy, integrity, and confidentiality of admissions and enrollment data;
• Builds and maintains admissions workflows, application processes, and online portals;
• Develops systems to track prospective families across the admissions funnel from inquiry through enrollment;
• Maintains data structures and records related to outreach, recruitment, and enrollment trends;
• Supports data integration across admissions, financial aid, and advancement systems;
• Maintains adherence to institutional data management policies and procedures. 

Enrollment Data Analysis and Reporting

• Tracks and analyzes key admissions metrics including inquiries, applications, yield, enrollment, and attrition;
• Produces regular reports and dashboards to support enrollment strategy and operational decision-making;
• Develops predictive models and forecasting tools to inform strategic enrollment planning;
• Conducts post-cycle analysis of recruitment and admissions outcomes;
• Presents data and insights in clear formats for internal audiences including administrators and school leadership;
• Partners with marketing and communications colleagues to evaluate recruitment and outreach effectiveness. 

Admissions Operations and Process Management 

• Manages the operational flow of the admissions process, including application materials and applicant record management;
• Prepares enrollment documentation and coordinate enrollment confirmations in partnership with the admissions team and business office;
• Manages systems supporting event registration, scheduling, and family communication;
• Supports the creation and analysis of admissions surveys and feedback tools;
• Maintains organized digital systems that support efficient admissions workflows;
• Identifies opportunities to improve operational processes and the prospective family experience.

Student and Family Engagement

• Serves as a welcoming point of contact for prospective students and families throughout the admissions process;
• Responds to inquiries from prospective families with professionalism, warmth, and clear information about the school and admissions process;
• Supports prospective families navigating application and financial aid processes, including tracking missing materials and ensuring timely communication;
• Participates in admissions events such as open houses, student visit days, and community outreach programs;
• Assists in coordinating student visit programs and supporting student ambassadors or tour guides;
• Conducts or support campus tours and information sessions as needed;
• Builds positive relationships with prospective students, families, school partners, and access organizations. 

Collaboration and Community Engagement

• Works closely with admissions colleagues to support recruitment strategies and enrollment goals;
• Partners with faculty, staff, and student ambassadors to ensure a coordinated admissions experience;
• Maintains a visible and engaged presence within the school community;
• Participates in professional development related to enrollment management, admissions data systems, and independent school admissions practices;
• Supports schoolwide events and initiatives that contribute to community engagement and student experience. 

Major Shared Responsibilities

• Understands issues of diversity, equity, and inclusion within an independent school context and work to strategically advance DEI in work and outcomes of the admissions team;
• Leads school tours and speaks to groups of prospective students and families;
• Conducts interviews with prospective students;
• Assists in the supervision of student volunteers as tour guides and ambassadors;
• Assists in the daily operations of the student visit program.      

Required Professional Qualities/Abilities

• Demonstrates strong cultural competency and a commitment to equity and inclusion, with the ability to work effectively with colleagues and families who represent a broad range of backgrounds and experiences;
• Shows curiosity about data, systems and process improvement, with a proactive approach to identifying opportunities to enhance efficiency and effectiveness;
• Welcomes feedback, commits to ongoing professional learning, and demonstrates flexibility and resilience in a dynamic and fast-paced school environment;
• Builds and maintains positive, collaborative relationships with students, families, colleagues, and community partners, contributing to a welcoming and supportive admissions experience;
• Exercises sound judgment, professionalism, and discretion in handling confidential and sensitive information;
• Demonstrates the ability to balance strategic thinking with operational execution, contributing to both long-term enrollment strategy and the day-to-day effectiveness of admissions operations;
• Demonstrates strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into clear insights that support admissions and enrollment decision-making;
• Communicates clearly and effectively in both written and verbal formats, including the ability to explain data and operational processes;
• Possesses excellent organizational and time-management skills, with the ability to prioritize competing responsibilities, manage multiple projects, and maintain careful attention to detail. 

The Ideal Candidate

• Finds resonance with The Bay School’s mission, philosophy, and precepts and enjoys being an active contributor to a vibrant high school community;
• Shows evidence of continued commitment to anti-bias and equity work, and understands the social justice dimension of education;
• Commits to ongoing professional growth;
• Welcomes and learns from feedback;
• Enjoys being in a high school community;
• Thrives when given varied tasks and projects;
• Possesses the ability to think quickly and manage multiple tasks in a fast paced work environment;
• Highly punctual, efficient, and organized; able to think ahead;
• Has excellent oral, written, and cross-cultural communication skills;
• Values and incorporates mindfulness as a practice. 

Requirements

• EDUCATION: Bachelor’s degree required; advanced degree and/or relevant professional training preferred; 
• EXPERIENCE: 4-8 years of relevant experience with data management, analytics, operations, admission or institutional research. Experience with CRM or database systems in a customer-facing environment and experience in a school, nonprofit organization preferred; 
• COMPUTER SKILLS: Advanced proficiency with spreadsheets and data analysis tools necessary along with experience with enrollment CRM platforms such as Ravenna. Strong proficiency with Google Workspace and a strong ability and willingness to learn and adapt to evolving technologies; 
• CERTIFICATES & LICENSES: A valid and clear California driver's license and the ability to drive self and/or students to school visits and functions away from campus

Job offers are contingent upon clear LiveScan fingerprinting and TB risk assessment. Other requirements include completing first aid/CPR training, mandated reporter training, anti-harassment training, workplace violence prevention training and bloodborne pathogen training. Access to these mandatory trainings are provided and paid for by the school.  

If interested in the position, please review our website (www.bayschoolsf.org), then email all of the items below to Susie McCobb, Executive Assistant to the Heads of School, at: [email protected] with the subject line: AEDM26

1. Cover letter describing your interest in the position as well as how you anticipate contributing to The Bay School.
2. Resume/C.V. 
3. Contact list of 3 references, at least one of whom must be a recent supervisor.

Download the complete job posting

EMPLOYEE STATUS: 100% FTE, Exempt, Full-Year
REPORTS TO: Chief Advancement & Enrollment Officer
WORK SCHEDULE: 8 a.m.- 5 p.m. with the ability to work occasional extended weekday hours, some nights, and some weekends depending on office needs 
START DATE: July 1, 2026; First day on campus July 6, 2026
SALARY RANGE: $110,000 - $135,000 Bay also offers a strong benefits package for long term employees working at least 60% of full-time

Job Description

The Sr. Associate/Associate Director of Admission supports the overall work of the Admissions Office and plays a key role in recruiting, enrolling, and welcoming a diverse and talented student body to The Bay School of San Francisco. This role serves as a primary liaison between the Admissions Office and prospective students and families through email, phone, and in-person interactions.

The Sr. Associate/Associate Director works collaboratively with the admissions team to implement strategic recruitment and enrollment initiatives, guide families through the admissions and flexible tuition processes, and represent the school at both on-campus and off-campus events. This role requires strong interpersonal skills, cultural competency, and the ability to communicate the mission and distinctive educational experience of Bay to a wide range of audiences.

As a member of the admissions team, the Sr. Associate/Associate Director contributes to a welcoming and mission-aligned admissions process while helping to ensure the efficient operation of the office and the successful achievement of annual enrollment goals. 

The Bay School does not participate in the USCIS E-Verify program, and we do not sponsor work visas.  

Major Responsibilities

Admissions Recruitment and Family Engagement

• Serves as a primary point of contact for prospective students and families, responding to inquiries via phone, email, and in person with warmth and professionalism;
• Guides prospective families through the admissions and flexible tuition processes, including tracking application completion and providing follow-up communication regarding required materials;
• Conducts interviews with prospective applicants and families;
• Leads campus tours and present to prospective families at information sessions and admissions events;
• Represents the school at admissions events, school fairs, middle school visits, and community outreach programs;
• Builds and maintain relationships with middle school administrators, counselors, access organizations, and community partners;
• Develops a deep knowledge of Bay’s mission, academic program, and student experience in order to effectively communicate the value of a Bay education;
• Partners with marketing and communications to develop content and materials to support prospective student and family engagement. 

Admissions Process and Evaluation

• Manages a caseload of applicant files and participate in the review and evaluation of applications;
• Reads and assess admissions files and contribute to admissions decision-making discussions;
• Assists with the collection and processing of enrollment and re-enrollment contracts;
• Monitors admissions process workflows to ensure timely completion of application materials and communications with families. 

Admissions Events and Outreach

• Coordinates planning efforts and execution for admissions events such as open houses, student visit days, and community programs, including communication with families, event logistics, and follow-up;
• Recruits, trains, and coordinates parent and student ambassadors who support tours and admissions events;
• Represents the school at on-campus and off-campus student recruitment opportunities. 

Collaboration and Community Engagement

• Collaborates closely with admissions colleagues to implement strategic recruitment and enrollment initiatives;
• Partners with faculty, staff, and student ambassadors to ensure a welcoming and authentic admissions experience for prospective families;
• Supports office projects and initiatives that improve the admissions process and enhance the prospective family experience;
• Maintains an active and visible presence within the school community;
• Supports schoolwide programs and activities such as flex blocks, field trips, Immersives, and community events as needed. 

Major Shared Responsibilities

• Understands issues of diversity, equity, and inclusion within an independent school context and work to strategically advance DEI in work and outcomes of the admissions team;
• Leads school tours and speaks to groups of prospective students and families;
• Conducts interviews with prospective students;
• Liaises with middle school transition counselors, school officials, and access programs to advise them on placement for their students and families. 

Required Professional Qualities/Abilities

• Demonstrates strong cultural competency and a commitment to equity and inclusion, with the ability to work effectively with colleagues and families who represent a broad range of backgrounds and experiences;
• Strong organizational and communication skills, both written and verbal;
• Ability to build meaningful relationships with students, families, colleagues, and community partners;
• Ability to see both the big picture and the details in supporting admissions and enrollment goals;
• Strong collaboration skills and the ability to work effectively with multiple constituencies across the school community;
• Ability to advocate for the school and communicate its mission and programs with authenticity and enthusiasm;
• Ability to use technology effectively to support communication, organization, and admissions operations;
• Ability to manage multiple priorities and maintain professionalism and composure in a fast-paced environment;
• Flexibility, creativity, and openness to feedback in a collaborative workplace;
• A strong team-oriented work ethic, positive attitude, and sense of humor;
• Promotes diversity and inclusivity, value diverse perspectives, and ensure that all team members feel included and respected;
• Reviews and keeps up-to-date on current employee handbook and all policies guiding the school’s employment practices;
• Demonstrates collaborative behavior and builds trust through regular 1:1 check-ins with the supervisor, as well as full department meetings, fostering direct and open communication, supporting team members, celebrating successes, and resolving conflicts constructively. 

The Ideal Candidate

• Finds resonance with The Bay School’s mission, philosophy, and precepts and enjoys being an active contributor to a vibrant high school community;
• Shows evidence of continued commitment to anti-bias and equity work, and understands the social justice dimension of education;
• Commits to ongoing professional growth;
• Welcomes and learns from feedback;
• Enjoys being in a high school community;
• Thrives when given varied tasks and projects;
• Possesses the ability to think quickly and manage multiple tasks in a fast paced work environment;
• Highly punctual, efficient, and organized; able to think ahead;
• Has excellent oral, written, and cross-cultural communication skills;
• Values and incorporates mindfulness as a practice. 

Requirements

• EDUCATION: Bachelor’s degree required
• EXPERIENCE: 4-6+ years of professional experience in admission, education or a related administrative role, preferably in a secondary school or higher education setting.
• COMPUTER SKILLS: Proficiency with Google Workspace and experience working with CRM or admission databases preferred. Ability and willingness to learn and adapt to evolving technologies.
• CERTIFICATES & LICENSES: A valid and clear California driver's license and the ability to drive self and/or students to school visits and functions away from campus

Job offers are contingent upon clear LiveScan fingerprinting and TB risk assessment. Other requirements include completing first aid/CPR training, mandated reporter training, anti-harassment training, workplace violence prevention training and bloodborne pathogen training. Access to these mandatory trainings are provided and paid for by the school.  

If interested in the position, please review our website (www.bayschoolsf.org), then email all of the items below to Susie McCobb, Executive Assistant to the Heads of School, at: [email protected] with the subject line: SADA26

1. Cover letter describing your interest in the position as well as how you anticipate contributing to The Bay School.
2. Resume/C.V. 
3. Contact list of 3 references, at least one of whom must be a recent supervisor.